Quiver Support

Got a question, a bug to report, or an idea to share? We're here to help.

Contact Us

We aim to respond within 1–2 business days.

Frequently Asked Questions

Getting Started

How do I join a club?

From the Home tab, tap "Explore Clubs," browse or search by topic, and tap "Join" on any club that interests you. Some clubs may require approval from a club leader.

How do I create my own club?

Tap the "+" icon on the Clubs tab, give your club a name and description, and start inviting members. You can also apply to become a teacher to lead structured Bible studies.

How do quizzes work?

Club leaders and teachers can create quiz questions using the quiz creator. Members compete by answering questions correctly and tracking their progress on the exam feed.

Account & Profile

Account & Profile

How do I change my profile photo or avatar?

Go to your Profile tab, tap your avatar, and choose a new photo or select from the built-in avatar options.

How do I reset my password?

On the login screen, tap "Forgot Password" and follow the instructions sent to your email.

How do I delete my account?

Go to Settings > Account > Delete Account. This will permanently remove your profile, posts, and club memberships. If you need help, email us at the address above.

Community & Safety

Community & Safety

How do I report a post or comment?

Tap the three-dot menu on any post or comment and select "Report." Our team reviews all reports.

How do I block another user?

Visit their profile, tap the three-dot menu, and select "Block."

Is Quiver safe for teens?

Quiver is built with a teen audience in mind. We moderate reported content and encourage members to report anything that feels unsafe or inappropriate. Parents and guardians can reach us directly with any concerns.

Live Sessions & Video

Live Sessions & Video

How do I join a live stream?

Open the club hosting the session and tap "Join Live" when it's active. You can chat with other members in real time during the stream.

Why won't a video play?

Try checking your internet connection and updating the app to the latest version. If the issue continues, email us with your device type and app version.

Purchases & Book Store

Purchases & Book Store

How do I access the book store?

Tap the Book Store icon from the main menu to browse available study materials and resources.

I was charged but didn't receive my purchase. What do I do?

Email us with your order details (date, item, and payment method) and we'll help sort it out.

Still Need Help?

If you didn't find what you're looking for, reach out to us directly at [email protected] — we're happy to help.

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